The communication was very clear, by email, and if you would like by Whatsapp as well. The people of Tourist Line Safaris and provide excellent service, and will help you with everything you need to organize, even if it has nothing to do with the safari. The safari itself exceeded the expectations. Due to an expert guide/driver we got to see every animal on our list, and had a lot of fun with the nice people in our group. In just four days, we saw the Big Five and many more animals. For two nights we stayed in a tent camp, which was better than expected, and one night in a hotel in Nakuru which was great. I surely recommend Tourist line safaris.